Privacy Policy

Last Updated: December 14, 2024

Introduction

Phonehouse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our retail locations, use our website, or interact with our services.

Information We Collect

Personal Information

Name
Contact information (email address, phone number, mailing address)
Payment information
Purchase history
Device information and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

IP address
Browser type
Operating system
Pages visited
Time and date of visits
Referring URLs

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Third-Party Cookies

We use the following third-party cookies:

Facebook Pixel for advertising and analytics
Google Analytics for website traffic analysis and user behavior tracking

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the collected information for:

Processing your purchases and transactions
Communicating with you about orders, products, and services
Sending marketing communications (with your consent)
Improving our website and services
Analyzing customer behavior and preferences
Preventing fraud and enhancing security
Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

Service providers and business partners who assist in operating our business
Marketing partners (with your consent)
Law enforcement or government officials when required by law
Other parties in connection with a business transaction like a merger or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Phonehouse
Email: hello@phonehouse.ng