Limited Warranty Policy

Last Updated: April 24, 2024

Coverage Period

This limited warranty covers your Phonehouse device for 3 months from the original date of purchase.

What's Covered

We warrant that your device will be free from manufacturing defects in materials and workmanship under normal use during the warranty period.

Warranty Service

If a defect covered by this warranty occurs, Phonehouse will, at its option:

• Repair the device using new or refurbished parts
• Replace the device with a new or refurbished unit

Warranty Exclusions

This Limited Warranty does not cover:

1. Water damage or corrosion of any kind

2. Damage resulting from accidents, drops, or impacts

3. Problems arising from unauthorized repairs or modifications, including:

   • Repairs by non-Phonehouse technicians
   • Unauthorized component replacements
   • Tampering with internal hardware

4. Damage caused by:

   • Improper use or storage
   • Negligent handling
   • Incorrect device setup
   • Poor maintenance
   • Using incorrect power adapters or voltage
   • Normal wear and tear

5. Monetary claims exceeding the original purchase price or current market value of the device (whichever is lower)

6. Issues caused by:

   • Software modifications
   • Custom firmware installations
   • BIOS modifications
   • Interference with other electronic devices
   • Incompatible third-party accessories

How to Obtain Warranty Service

1. Contact our customer service team
2. Provide proof of purchase
3. Describe the issue you're experiencing
4. Follow our instructions for device return or repair

Additional Terms

• This warranty gives you specific legal rights
• You may have additional rights that vary by state or country
• No employee or representative of Phonehouse is authorized to modify this warranty

Contact Information

Phonehouse Email: hello@phonehouse.ng

Call Us

Please retain your proof of purchase as it will be required for warranty claims.